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Customer Support
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We're Here to Help!
Fill out the form with any quarry on your mind and we'll get back to you as soon as possible
Chat with Our Support Team
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Location
You Can Find Us in Any of These Locations
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FAQ
Frequently Asked Questions
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Can I insert an image, video, or gif in my FAQ?Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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Do You deliver outside of Port Au Prince? Livrez-vous en dehors de Port Au Prince?Currently, we only offer deliveries in Port-Au Prince. Actuellement, nous livrons seulement à Port-Au-Prince.
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How do I edit or remove the “FAQ” title?You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
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🇺🇸 I'm new to this. Can I trust Jaco Transfer? / 🇫🇷 C'est ma toute première fois. Est-ce que je peux faire confiance à Jaco?🇺🇸 Yes, you can trust Jaco! Jaco Transfer has been around for more than 8 years and has served tens of thousands of customers just like you. Take a look at our Facebook page to read our reviews! 🇫🇷 Oui, vous pouvez faire confiance à Jaco! Notre compagnie effectue des milliers de livraisons depuis plus de 8 ans! Visitez notre page Facebook pour lire des témoignages de clients comme vous!
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🇺🇸 Do You deliver outside of Port Au Prince? / 🇫🇷 Livrez-vous en dehors de Port Au Prince?🇺🇸 Currently, we only offer deliveries in Port-Au Prince. / 🇫🇷Actuellement, nous livrons seulement à Port-Au-Prince.
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Do you deliver outside of Port Au Prince?Currently, Jaco only delivers in Port Au Prince. We do not offer deliveries to any provinces as of yet.
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🇺🇸 How long will it take for Jaco to deliver? / 🇫🇷Combien de temps prennent les livraisons?🇺🇸Deliveries usually take 1-2 business days. We do everything in our power to get your order delivered as fast as possible / 🇫🇷En général, les livraisons prennent 1-2 jours ouvrables. Nous faisons tout notre possible pour livrer votre commande en un temps record!
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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